The Wellbeing Mission CIC

Who We Are

The Wellbeing Mission CIC is a Community Interest Company registered in England and Wales (Registration No. 15525382). Our registered address is: Clitheroe Leisure, Chatburn Road, Clitheroe, BB7 2AS.

We are the data controller for the personal information we collect through this website and our services. If you have any questions about how we use your data, please contact us at info@wellbeing-mission.org.

What Information We Collect

We only collect personal information that is necessary for the purposes described in this policy. This may include:

• Your name and email address when you submit an enquiry through our website contact form
• Any additional information you choose to include in your message to us
• Basic usage data such as pages visited and time spent on our website (collected via standard server logs)

We do not collect sensitive personal data (such as health information) through our website. If you participate in one of our funded programmes, any health-related information will be collected separately and governed by a dedicated consent process.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or request for information
• Contact you about funded programme places you have expressed interest in
• Share relevant updates about our services and projects, where you have consented
• Comply with legal obligations

Our Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

• Legitimate interests — to respond to enquiries you send to us
• Consent — where you have agreed to receive updates from us
• Legal obligation — where we are required to process data to comply with the law

How Long We Keep Your Data

We retain your contact enquiry data for up to 24 months from the date of your last contact with us, after which it is securely deleted. If you participate in a funded programme, records relating to that programme may be retained for up to 6 years in line with our funding obligations.

Third-Party Services on This Website

Our website uses the following third-party services, which may collect or process data independently:

• Facebook Page Plugin — we embed our Facebook page feed on this site. Facebook may set cookies and collect data in accordance with Meta's Privacy Policy
• Google Fonts — we use Google Fonts to display text. Google may log your IP address when fonts are requested. See Google's Privacy Policy
• Fasthosts — this website is hosted by Fasthosts Internet Ltd. Standard server logs (including IP addresses) may be retained by the hosting provider

Cookies

Our website itself does not use tracking or analytics cookies. However, third-party embeds (such as Facebook) may set their own cookies when you visit pages containing those elements. You can control cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (the "right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time (where consent is our lawful basis)
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at info@wellbeing-mission.org. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to complain to the UK's data protection regulator:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

For any privacy-related questions, please contact:

• Email: info@wellbeing-mission.org
• Post: The Wellbeing Mission CIC, Clitheroe Leisure, Chatburn Road, Clitheroe, BB7 2AS